BONDS & GUARANTEES WEBINAR SERIES

COURSE OVERVIEW

Claims and loss management is a critical component of a successful Bonds and Guarantees portfolio. Understanding the causes of default, the claims handling process, and the legal principles governing recovery mechanisms enables insurers and surety practitioners to effectively manage exposures and protect portfolio profitability.

This webinar will provide participants with practical insights into the common causes of bond defaults, the end-to-end claims management process, and the application of subrogation and indemnity principles in Bonds and Guarantees. Through real-life case studies and interactive discussions, participants will gain a deeper understanding of claims assessment, recovery strategies, and best practices for minimizing losses while ensuring the fair and timely resolution of claims.

COURSE OBJECTIVES

By the end of the webinar, participants will be able to:

• Identify the common causes of default and loss in Bonds and Guarantees.
• Explain the key stages of the claims handling process.
• Apply the principles of subrogation and indemnity in claims management and recovery.
• Assess bond claims and determine appropriate courses of action using practical case studies.

WEBINAR SCHEDULE

Part I: Introduction to Bonds and Guarantees

Date: 20 May 2026 (Completed)

Topics Covered:

• The Surety Product
• Key Features of Suretyship
• Surety Bonds versus Bank Guarantees
• Types of Bonds and Guarantees for Different Categories

Part II: Underwriting Framework in Bonds and Guarantees

Date: 10 September 2026 (Completed)

Topics Covered:

• Pricing and Underwriting Considerations
• The 6 Cs of Underwriting in Bonds and Guarantees
• Setting Underwriting Limits for Bonds and Guarantees

Part III: Bond Losses and Claims Management

Date: 25 November 2026

Topics Covered:

• Common Causes of Default
• Claims Handling Process
• Subrogation and Indemnity in Bonds and Guarantees
• Case Studies and Interactive Examples

TARGET AUDIENCE

This webinar is designed for:

• Bonds and Guarantees Underwriters
• Claims Professionals
• Business Development Staff
• Insurance Brokers handling Bonds and Guarantees

LOGISTICS

The webinar will be delivered through the ZEP-RE Academy Learning Management System (LMS). Participants are required to have a stable internet connection and access to a digital device, preferably a laptop or tablet.

DELIVERY FORMAT

The session will consist of:

• A 90-minute presentation by the facilitator(s)
• A 30-minute Question and Answer session to address participants' questions, comments, and observations

TIME

11:00 AM EAT | 10:00 AM CAT | 9:00 AM WAT | 8:00 AM GMT