Help Center
Maswali Yanayoulizwa Mara kwa Mara
Everything you need to know about ZEP-RE Academy LMS, from creating an account to earning your certificate.
Account & Access
4 questions
Tembelea ukurasa wa nyumbani wa LMS, bofya "Ingia," kisha uchague "Unda akaunti mpya" na ujaze maelezo yanayotakiwa. Angalia barua pepe yako kuthibitisha akaunti.
Bonyeza 'Umesahau nywila' kwenye ukurasa wa kuingia na uweke anwani yako ya barua pepe ya msingi au mbadala. Kiungo cha kuweka upya nywila kitatumwa kwa anwani zote mbili. Fuata kiungo hicho kuweka nywila mpya.
Ndiyo, wanafunzi wote wanahitaji kuingia ili kufikia kozi za bure na za kulipiwa.
When you register you accept our privacy terms and the timestamp is recorded for compliance. Your personal data is used solely to deliver training, track progress and communicate with you about your courses. Contact lmssupport@zep-re.com for any data-related requests.
Courses & Enrolment
6 questions
ZEP-RE Academy LMS ni jukwaa la mtandaoni lililoundwa kutoa, kufuatilia na kusimamia programu za mafunzo kwa wataalamu wa bima na reinsurance.
Ingia, nenda kwenye sehemu ya "Kozi", chagua kozi, kisha bofya "Angalia kozi hii." Kozi zingine ni bure, lakini kwa zilizolipiwa utahitaji kujisajili na kulipa.
Kozi ni pamoja na semina, warsha, mitandao ya moja kwa moja na moduli za mtandaoni kwa wataalamu wa bima na reinsurance.
Kozi fulani za juu zinaweza kuwa na masharti. Soma maelezo ya kozi kabla ya kujisajili.
Ndiyo, unaweza kufikia kozi ulizomaliza kupitia dashibodi yako.
Ndiyo, kila kozi ina tarehe maalum za kazi na kukamilika zilizoorodheshwa kwenye mtaala.
Payment & Billing
2 questions
LMS inakubali njia mbalimbali za malipo ikiwemo kadi za benki na huduma za fedha kwa simu.
Yes. Choose the "Corporate Sponsorship" option on the course enrolment page to register sponsored learners and submit a bank transfer. For larger cohorts or custom training, contact lmssupport@zep-re.com to arrange a tailored enrolment.
Learning Experience
6 questions
Ndiyo, LMS inaweza kufikiwa kwenye simu za mkononi na vidonge.
Nenda kwenye sehemu ya kazi za kozi, na fuata maagizo ya kupakia na kuwasilisha kabla ya tarehe ya mwisho.
Tumia dashibodi kufuatilia maendeleo, moduli ulizomaliza na tarehe za mwisho.
Viungo na ratiba vinatolewa ndani ya kozi. Hakikisha una mtandao imara.
Most courses issue a digital certificate of completion once you have met all course requirements, such as finishing required activities or passing a final assessment. Certificates can be downloaded from inside the course.
The interface is currently available in English, French, Portuguese, Swahili, Amharic and Somali. You can switch language from the language selector once logged in. Course content language depends on the specific course.
Support & Feedback
2 questions
Wasiliana na msaada kupitia "lmssupport@zep-re.com" ukiambatanisha maelezo ya tatizo lako.
Mwisho wa kila kozi, utapewa fursa ya kujaza dodoso la maoni.
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